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Our Most Sincere Thanks.

Posted by The LanguageLine Solutions Team on November 25, 2015

During this season of giving thanks, we would like to take the time to reflect on all the elements of language access that make up LanguageLine.

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Think Locally... Speaking the Right Language

Posted by Greg Holt on November 20, 2015

U.S. Census data released this month provides detailed information about the more than 350 languages spoken at home across the United States by over 60 million people. The national tally demonstrates how immigration from around the globe continues to change the American cultural landscape. The local data identified by “Core-Based Statistical Areas (CBSAs),” provides counts of different language groups on a local level. For organizations with local service areas, this level of detail is a great way to identify potential service gaps and the need for language support.  

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"The Top 10 Languages"- From the U.S. Census

Posted by Greg Holt on November 13, 2015

Recently published U.S. Census data shows there are a record 63.2 million U.S. residents who speak a language other than English at home.  That’s 1 of 5 people. The Census uses over 380 categories to classify all the languages spoken, but nearly 80% of this group fall into top 10 languages.  That few?  Well, yes and no.  When you look closer at languages on this list, the linguistic and cultural diversity is striking.  It serves as a great reminder for any organization communicating with limited English proficient persons that all people from a particular language group are not the same.  Let's take a deeper dive and see some examples.

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Comprehensive Language Data from the U.S. Census Bureau

Posted by Greg Holt on November 5, 2015

This week, the U.S. Census Bureau released a new set of language data that highlights at least 350 languages spoken in the United States. For anyone seeking detailed data of languages spoken in their area, this release offers unprecedented proof of the linguistic diversity across the U.S. A look at the 15 Largest Metro Areas is striking view of the tip of the iceberg.

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Why Do 12 of the Top Hospitals in the U.S. Trust Us?

Posted by Suzy duMont-Perez on October 26, 2015

When you need to pick up milk on the way home, it doesn’t really matter which store you stop at. Sure, there may be some minor differences in price, and you’re going to consider which store is closest to the route you’re taking so you can get in and out quickly. But, in the end, it’s not an overly complicated decision and the end result will likely be the same.

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How Video Remote Interpreting Improves Patient Satisfaction Scores

Posted by Suzy duMont-Perez on October 22, 2015

When you’re in the hospital, comfort and peace of mind are just as valuable as receiving the best medical care available. But, if you can’t understand what your doctor or nurse is saying, and they can’t understand you, comfort and peace of mind are impossible.

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Video Remote Interpreting – Hospital Perspective from Seton Healthcare

Posted by Suzy duMont-Perez on October 15, 2015

 One of the things we’re most proud of at LanguageLine Solutions is how our expert language professionals can help the heroes of the healthcare industry perform miracles every day. When one of our interpreters is able to talk an injured patient through an EMT’s treatment protocol, assisting them in getting the help they need, it becomes a highlight of that interpreter’s day.  But more importantly, it enhances the communication between the treatment team and the patient and empowers that relationship so that the most positive outcome can be achieved.

That’s one of the areas where we know, without a doubt, what we’re doing is making a difference.

It’s important to remember that it’s not just the Limited English Proficient (LEP) patients who are affected when an interpreting session is required in a medical setting. The doctors, nurses, and other medical professionals at each of our partner hospitals and medical practices are deeply involved as well, and language access has a profound effect on their day-to-day lives too.

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Interview with a Video Interpreter

Posted by Julie Carson on October 9, 2015

We work to continually focus on educating companies and organizations about the essential need for language access solutions. But, now we want to shine the spotlight inside, to highlight some of the incredible talent that makes LanguageLine Solutions the leader in the language access industry.

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Localization Links Global Business to Local Culture

Posted by Suzanne Franks on September 30, 2015

Localizationnoun - Adapting a software, document, or website product to various markets or localities so that it seems natural to that particular region. This may require a variety of steps including translating user interface text, modifying formats for numbers and dates, and replacing culturally inappropriate graphics or system design.

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The 6 Medical Documents You Must Translate to Remain Compliant

Posted by Suzy duMont-Perez on September 25, 2015

As a health care provider, the patient is always your main concern. Of course, the care you provide is also guided by laws and regulations. While some of these laws and regulations can make the jobs of doctors, nurses, therapists and pharmacists more complicated, we can all agree that the majority of them help ensure that patients and health care professionals are protected and everyone can access the same high-quality medical care when it’s needed.

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