<img src="//bat.bing.com/action/0?ti=5257384&amp;Ver=2" height="0" width="0" style="display:none; visibility: hidden;"> Interpretation & Translation News & Resources | LanguageLine UK Blog | Video Interpreting


WATCH: One of America's Largest Utilities Companies Places Video Interpreting in their Walk-In Centres

Posted by Steve Bailey on 19-Nov-2019 08:30:00


Con Edison operate one of the world’s largest energy delivery systems. Founded in 1823, they now provide energy for over 10 million people in New York City and Westchester County, New York.

Read More

How Hospitals Get Leadership Buy-In for On-Demand Video Interpreting

Posted by Steve Bailey on 28-Oct-2019 09:49:27


Imagine your child is in a hospital where she and her caregivers do not speak the same language. She is sick and probably feeling more than a little scared.

Then someone brings in a tablet, presses a button, and up comes an interpreter who resembles her and speaks her language. Suddenly, your child’s doctors and nurses understand not just what your child is saying, but what she means.

Read More

Overcoming the language barrier in Children's Hospitals

Posted by Steve Bailey on 26-Sep-2019 06:02:00

When it comes to communication between children, their families, and paediatric healthcare providers, it’s critical that everyone understands each other.

Add in a language barrier, and this understanding becomes all the more challenging.

Read More

Video Interpreting in Children’s Hospitals

Posted by Steve Bailey on 19-Sep-2019 05:47:33




The use of video remote interpreting (VRI) has proved to be particularly effective with children and their families in hospital settings – even leading to a few pleasant surprises.

VRI is not a one-size-fits-all solution in a children’s hospital, however.

Read More

How Hospitals Are Using Video Remote Interpreting to Communicate with Multicultural Patients

Posted by Steve Bailey on 25-Jun-2019 08:20:00




Like many places in the United Kingdom and throughout the United States, Spartanburg, South Carolina, is seeing its diversity grow.

Read More

'It Was Like a Miracle': A Video-Interpreting Success Story

Posted by Steve Bailey on 28-May-2019 09:37:00



Alex Gonzalez is a registered nurse in the oncology unit at Salinas Valley Memorial Health System. SVMH is a public hospital in the United States of America that provides quality health services to patients of all ages throughout Monterey County, an agricultural hub where a quarter of the overall population are non-U.S. citizens and more than 40 percent are native Spanish speakers.

Read More

How Video Interpreting Is Being Used to Improve Community Policing

Posted by Steve Bailey on 21-May-2019 08:28:32

This is community policing on steroids.”


These were the words of Nassau County (NY) Police Commissioner Patrick Ryder when he announced the implementation of the LanguageLine InSight Video Interpreting application in his U.S. county’s patrol vehicles.

Read More

Successfully Implementing Video Remote Interpretation

Posted by Steve Bailey on 12-Mar-2019 02:40:00

InSight_iPadMore organisations are recognizing the power of video remote interpreting to connect with customers instantly, providing the benefits of face-to-face interaction at a fraction of the cost.

Actually implementing it, however, feels a lot like navigating a new frontier. It’s unfamiliar territory, and there are few precedents or guidelines to look at.

If your team is ready to forge onward and you don’t know where to start, here are a few quick tips we’ve put together for you.

Read More

Overcoming language barriers face-to-face

Posted by Steve Bailey on 08-Mar-2019 02:33:00

It is no secret that our world is increasingly becoming more digitalised. Where once we had customer assistants, we now have apps. Where there were retail outlets, we now have online platforms and overnight deliveries. “Bites” have become “bytes,” as even fast food can be ordered on your smartphone.


Read More

Japan Embraces Video Interpreting

Posted by Steve Bailey on 01-Mar-2019 00:00:00

It seems that Japan is taking heed of the many benefits video remote interpreting (VRI) can deliver.

In light of an increasing number of foreign customers, Japanese supermarket giant Aeon Co. has launched a real-time video interpreting service. Shop assistants in around 550 Aeon stores now carry smartphones or tablet devices which can be used to access a video chat with interpreters via a software similar to Facetime or Skype.

Read More