When you do something every day, you tend to lose perspective from time to time. It’s the nature of work that we get so close to what we do that we sometimes forget why we’re doing it.
Three recent news items have refreshed our perspective and reminded us of our “why.” They prompt us to remember that what we do each day is actually pretty remarkable.Read More
The imminent landfall of Hurricane Florence tells us that we are in the midst of a time of year that has become known as “hurricane season.” Sadly, it is also a period when we are reminded that the needs of the Deaf and Hard of Hearing are sometimes minimized and even forgotten during an emergency.
Approximately 35 million Americans are hearing impaired. It has been well documented that training designed to help communicate with this community during a disaster is rare, and frequently lacks standardization or integration into a formal emergency management plan.
All too often, crucial information is delivered infrequently, late, and is often missing critical facts – if it is delivered at all. These dangerous communication gaps leave the Deaf and Hard of Hearing with an incomplete understanding of what is happening, when it will happen, and what steps they are expected to take.
What can your community do to better communicate with the Deaf and Hard of Hearing when faced with an emergency?Read More
It is International Week of the Deaf, a time to raise global awareness about the Deaf and Hard-of-Hearing communities.
This is as good a time as any to say the following: If your organization interacts in any way with the Deaf and Hard-of-Hearing, and you are relying upon gestures or lip reading to communicate with them, then you are not meeting the needs of a community that is 48 million strong. It’s that simple.
All organizations that interact with the public should be aware of these communities and be prepared to communicate effectively. Here are a few important facts you should know:Read More