When you do something every day, you tend to lose perspective from time to time. It’s the nature of work that we get so close to what we do that we sometimes forget why we’re doing it.
Three recent news items have refreshed our perspective and reminded us of our “why.” They prompt us to remember that what we do each day is actually pretty remarkable.Read More
It is International Week of the Deaf, a time to raise global awareness about the Deaf and Hard-of-Hearing communities.
This is as good a time as any to say the following: If your organization interacts in any way with the Deaf and Hard-of-Hearing, and you are relying upon gestures or lip reading to communicate with them, then you are not meeting the needs of a community that is 48 million strong. It’s that simple.
All organizations that interact with the public should be aware of these communities and be prepared to communicate effectively. Here are a few important facts you should know:Read More