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In the same way any professional publication is scrutinized and edited after a rough draft is written, any quality translation is proofread and edited to ensure accuracy, tone and style all meet desired intent of the content.

In the same way any professional publication is scrutinized and edited after a rough draft is written, any quality translation is proofread and edited to ensure accuracy, tone and style all meet desired intent of the content.

In the same way any professional publication is scrutinized and edited after a rough draft is written, any quality translation is proofread and edited to ensure accuracy, tone and style all meet desired intent of the content.

The world is undergoing a new wave of COVID-19, with new protocols and social restrictions happening each day. Experts are predicting a “surge on top of a surge” as holiday travel occurs and families gather indoors.

COVID-19 is surging around North America, overwhelming healthcare facilities and other institutions. In these challenging times, we recognize the importance of providing easy access to translated materials that communicate with customers, employees, patients, and constituents.

In the same way any professional publication is scrutinized and edited after a rough draft is written, any quality translation is proofread and edited to ensure accuracy, tone and style all meet desired intent of the content.

The subjective nature of language both requires feedback and challenges the linguists to negotiate a consensus. An idea can be communicated multiple ways and a statement can mean multiple things depending on culture, dialect, context and intent.

The old adage “an ounce of prevention is worth a pound of cure” rings especially true for translation quality. With decades of experience handling millions of translation projects, LanguageLine has learned that these six tools are essential to resolving issues and ensuring translation quality.

As a result of the COVID-19 pandemic, the Centers for Medicare and Medicaid Services (CMS) have expanded access to telehealth services. This enables over 60 million Medicare beneficiaries to safely receive services from their doctor without having to travel for an office visit. CMS has advised providers to educate patients on the availability of telehealth services. 

Given the disproportional impact of COVID-19 on racial and ethnic minorities, this communication is particularly critical for the approximately 8 percent of Medicare beneficiaries who are limited English proficient, as well as the 15 percent who are Deaf or Hard of Hearing.

Telehealth appointments are more prevalent than ever, and become even more so as we go through another wave of COVID-19.

Many telehealth appointments are conducted via Zoom. 

We are often asked: Can I add an interpreter to a telehealth Zoom call? The answer is “yes.”

The academic quarter has ended for most, which means that parent-teacher conferences are on the horizon. For those in the midst of distance learning, these conferences may be conducted via Zoom or another virtual platform.

Remote parent-teacher conferences can be a challenge under any circumstance, but especially so when the parent speaks limited English or is Deaf or Hard-of-Hearing. Educators will want to bring an interpreter on the line to help facilitate mutual understanding.

We are often asked: Can I add an interpreter to a parent-teacher Zoom call? The answer is “yes.”

Hopefully you’ve read our recent guide, “Zoom: How to Add an On-Call Interpreter to a Virtual Meeting.” It provides a simple, step-by-step process for bringing an interpreter into your Zoom call when you’re working with someone who speaks limited English or is Deaf or Hard of Hearing.

Virtual meetings are here to stay, but they’re not all the same. Depending on the nature of your Zoom meeting, you may want to take additional steps to improve the experience for the person on the other end of the line.