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Blog

Julie Carson

Product Manager, Language Uc

Recent Posts

Navigating a New Frontier: Implementing Video Remote Interpreting

Posted by Julie Carson on July 20, 2017

More companies are recognizing the power of video remote interpreting to connect with customers instantly, providing the benefits of face-to-face interaction at a fraction of the cost.

Actually implementing it, however, feels a lot like navigating a new frontier. It’s unfamiliar territory and there are few precedents or guidelines.

If your team is ready to forge onward and you don’t know where to start, here are a few recommendations to follow.

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Ready for the Future of Interpreting Services?

Posted by Julie Carson on February 26, 2016

We can always depend on one thing to stay the same, change. In the last few years we have seen technology change the way we live and conduct business. It’s opened the door to an amazing array of applications and platforms that help us integrate business processes to be more productive and efficient like never before. We can share documents with multiple users  working on them, all at the same time, from anywhere around the world. Information about anything and everything is just a click away. We can talk with anyone, at anytime, face-to-face, with only a touch of a button. 

More than 34 years ago, LanguageLine Solutions® introduced telephone interpreting to the world, pioneering the on-demand language access industry. It was revolutionary to pick up a phone, call LanguageLine, then be connected to an interpreter in seconds in the language of your choice. Language access has changed very little since then. Until now...

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Interview with a Video Interpreter

Posted by Julie Carson on October 9, 2015

We work to continually focus on educating companies and organizations about the essential need for language access solutions. But, now we want to shine the spotlight inside, to highlight some of the incredible talent that makes LanguageLine Solutions the leader in the language access industry.

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Video Interpreter Tool for LEP Customers

Posted by Julie Carson on September 3, 2015

A few months ago, we met Bo, a Mandarin-speaking man whose afternoon of errand-running turned into an emotional roller coaster as he dealt with the difficult – often frustrating – experience many limited English proficient (LEP) retail customers have when trying to purchase things they want and need at stores.

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