Making major decisions is always tough. Sometimes even just deciding what to wear is an issue. But when it comes to deciding on the best Language Services Provider to help your organization effectively communicate with the Limited English Proficient and Deaf and Hard-of-Hearing, the task can be daunting. The investment you make in language services is an important decision because it has impact on your business. Speaking your customer’s language can improve staff productivity, boost customer satisfaction, allow you to comply with laws and regulation, and maximize revenue. Where do you start? Is the best place really the internet? You can find a plethora of information, but is it enough to make a well-informed choice? If you need to make an educated assessment of the very best partner that affects you, your staff, the organization, and those you serve, you require some keen insight into all the competition.
But, if it’s only price that determines the result, that’s easy. Pick the lowest and you’re done. Few decisions are made that way. Many take ample time and research.Read More