Healthcare organizations are frequently confused or anxious when it comes to onsite surveys of their compliance with The Joint Commission’s (TJC) language-access standards. They frequently find themselves scrambling as a visit from TJC looms.
This issue is particularly pressing as North America grows ever-more diverse.
Our webinar provides more information about TJC’s patient-centered standards for communication and onsite surveys so that hospitals and other providers can feel confident heading into these audits.
During this 60-minute webinar, we are joined by The Joint Commission’s Dr. Tina Cordero, Project Director in the Department of Standards and Survey Methods, a division of Healthcare Quality Evaluation at the commission.
This is an opportunity to hear directly from TJC about what your organization can do to comply with the commission’s patient-centered communication standards. Dr. Cordero provides tips on how to prepare for an accreditation survey.
LanguageLine has been the world leader in innovative language-access solutions since 1982. The company sets the global standard for phone, video, and onsite interpreting, as well as translation of the written word. LanguageLine is trusted by more than 30,000 clients to enable communication with the limited English proficient, Deaf, and Hard of Hearing communities. LanguageLine provides the industry’s fastest and most dependable access to more than 35,000 professional linguists in 290-plus languages — 24 hours a day, seven days a week, 365 days a year. Please do not hesitate to contact us.