Aware that society is becoming more diverse by the day, forward-looking businesses are implementing on-demand, mobile interpreting for their customer-facing teams. This allows them to use mobile devices to access live interpreters via audio or video in seconds.
The result is clear communication, regardless of language.
This webinar will feature three market leaders that have made the shift to on-demand, mobile interpreting. They will discuss the impact of language barriers on their business, as well as the benefits of giving staff the right tools to communication with their increasingly diverse customers anytime, anywhere. They will describe how this move has improved customer experience, reduced costs, and increased revenues.
Mobile interpreting is being used in branch offices, with field teams, and wherever else businesses face language barriers with customers. This webinar is relevant to a broad range of businesses including:
Telecom (cable, internet, phone providers)
Any organization with branch and/or remote employees
Pacific Gas & Electric Company: Lisa Flynn, Manager, Process Improvement
Kemper Services Group: Douglas Osborne CFE, CIFI, FCLS AVP, Special Investigation Unit
Royal Bank of Canada: Joe Bosi, Director, Advisor Mobility & Channel Integration