Mobile interpreting boosts bottom lines, customer experience

Aware that society is becoming more diverse by the day, forward-looking businesses are implementing on-demand, mobile interpreting for their customer-facing teams. This allows them to use mobile devices to access live interpreters via audio or video in seconds.

The result is clear communication, regardless of language.

On March 25 at 10 a.m. PT/1 p.m. ET, LanguageLine will host a webinar titled “How Business Leaders Are Using App-Based Mobile Interpreting to Improve Customer Experience and Boost Their Bottom Lines.”

This webinar will feature three market leaders that have made the shift to on-demand, mobile interpreting. They will discuss the impact of language barriers on their business, as well as the benefits of giving staff the right tools to communication with their increasingly diverse customers anytime, anywhere. They will describe how this move has improved customer experience, reduced costs, and increased revenues.

Join LanguageLine Solutions for a webinar event on March 25, 2020 at 10AM  PT/1PM ET. Learn how major businesses empower staff with the LanguageLine app  to improve customer experience, reduce cost, and increase revenue opportunities.

Mobile interpreting is being used in branch offices, with field teams, and wherever else businesses face language barriers with customers. This webinar is relevant to a broad range of businesses including:

  • Financial services
  • Insurance
  • Utilities
  • Telecom (cable, internet, phone providers)
  • Retail
  • Any organization with branch and/or remote employees

Speakers:

  • Pacific Gas & Electric Company: Lisa Flynn, Manager, Process Improvement
  • Kemper Services Group: Douglas Osborne CFE, CIFI, FCLS AVP, Special Investigation Unit
  • Royal Bank of Canada: Joe Bosi, Director, Advisor Mobility & Channel Integration
How Business Leaders are Using App-Based Mobile Interpreting to Improve Customer Experience and Boost their Bottom Lines Webinar