CASE STUDY: Vancouver Airport Uses Video Interpreting to Assist Deaf and Hard of Hearing

Video Interpreting Vancouver Airport

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LanguageLine’s Insight on-demand video interpreting solution has been shortlisted as a finalist for the HSJ Partnership Awards 2020


We are delighted to announce that our video interpreting solution, Insight, has been shortlisted for the MedTech, Device or Hardware Innovation Award at the HSJ Partnership Awards 2020, in recognition of our dedication to helping health professionals improve accessibility and deliver outstanding healthcare.

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Five Business Languages You'll Need to Connect with Customers in 2020


The pace of globalisation is accelerating, to the extent that total exports from the UK reached £637bn in September 2018. Meanwhile, three-quarters of internet users already speak a language other than English, and that percentage is expected to grow.

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WATCH: One of America's Largest Utilities Companies Places Video Interpreting in their Walk-In Centres


Con Edison operate one of the world’s largest energy delivery systems. Founded in 1823, they now provide energy for over 10 million people in New York City and Westchester County, New York.

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Explaining the Difference Between Language Translation and Interpretation


As a language solutions provider, we know that clear communication is the first step to achieving understanding. We also know that some of the terminology in our industry can be confusing to someone who’s not familiar with it.

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How Hospitals Get Leadership Buy-In for On-Demand Video Interpreting


Imagine your child is in a hospital where she and her caregivers do not speak the same language. She is sick and probably feeling more than a little scared.

Then someone brings in a tablet, presses a button, and up comes an interpreter who resembles her and speaks her language. Suddenly, your child’s doctors and nurses understand not just what your child is saying, but what she means.

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Artificial Intelligence: Why Complex Tasks Need Human Linguists



The battle between humans and artificial intelligence has been portrayed as pitched warfare in the media—an “either/or” battle for which there can be only one victor.

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Overcoming the language barrier in Children's Hospitals

When it comes to communication between children, their families, and paediatric healthcare providers, it’s critical that everyone understands each other.

Add in a language barrier, and this understanding becomes all the more challenging.

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Video Interpreting in Children’s Hospitals




The use of video remote interpreting (VRI) has proved to be particularly effective with children and their families in hospital settings – even leading to a few pleasant surprises.

VRI is not a one-size-fits-all solution in a children’s hospital, however.

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Starting a Localisation Project? 15 Questions to Answer Before You Begin



Arriving at a website that wasn’t intended for you can feel a lot like traveling to a foreign country you hadn’t planned to visit.

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