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Navigating a New Frontier: Implementing Video Remote Interpreting

Posted by Julie Carson on July 20, 2017

More companies are recognizing the power of video remote interpreting to connect with customers instantly, providing the benefits of face-to-face interaction at a fraction of the cost.

Actually implementing it, however, feels a lot like navigating a new frontier. It’s unfamiliar territory and there are few precedents or guidelines.

If your team is ready to forge onward and you don’t know where to start, here are a few recommendations to follow.

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Ensuring Effective Communication For Deaf or Hard of Hearing Patients

Posted by Suzy duMont-Perez on June 29, 2017

Effective communication between patients and healthcare providers results in shorter stays, reduced readmission rates, better patient satisfaction and more.

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Should You Use Phone, Onsite, or Video Remote Interpreting?

Posted by The LanguageLine Solutions Team on December 23, 2016

Having more options than at any other time in history is generally a good thing, but the “paradox of choice” has a tendency to paralyze us. (As the famous jam study illustrated, consumers were much more likely to buy a jar of jam when they saw only six options, compared to 24.)

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