A Multilingual Approach to EHR and Patient Portal Translation

LanguageLine patient portal translation

Cory Markert, Vice President of Sales for Translation Services at LanguageLine Solutions, shares the impact of providing on-demand interpreters and access to multilingual patient portals on patient experience. These comments were originally recorded for a Learning Bite video created by The Beryl Institute. The video can be viewed below.

The COVID-19 pandemic forced healthcare’s digital transformation to accelerate. When it began, we quickly heard from a large number of clients who were struggling with how to make digital care accessible to all patients, and not just those who spoke English.

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