Blog

These days, it’s easier than ever to find an interpreter or translator. A simple search for “interpreter” yields more than 43 million results.

The vast majority of interpreters and translators — 93 percent, according to the Contract Interpreter Information Center — are in business for themselves as freelancers or independent contractors.

Many of them do a fantastic job, but until you actually start working with them, it’s almost impossible to tell the difference between a high-quality interpreter and someone who’s barely getting by.

A good language services provider does the legwork of vetting, hiring, training, and scheduling quality interpreters and translators for you, which can save you a lot of time, frustration, and money. More importantly, it ensures that your customer’s experience will be a positive one.

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Most North American healthcare organizations are striving to be more inclusive – not to mention remaining in compliance with current regulations – by providing expanded language access through in-house interpreters and bilingual staff.

But how can these organizations be certain that their bilingual staff members are as proficient in a second language as they say they are? How can they know that the in-house and remote interpreters working with their patients are indeed qualified?

All healthcare organizations must have answers to these questions in a world that is increasingly multicultural. This is why our next free webinar is entitled “Ensuring Interpreter Quality.” This online event will take place from 10 a.m.-11 a.m. Pacific Daylight Time on Tuesday, June 26.

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