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5 Reasons Health Care Providers Need Medical Interpreters

Posted by Suzy duMont-Perez on April 27, 2016

As the United States becomes more and more diverse, so do the languages we speak. Today, more than 25 million Americans speak English “less than very well,” according to the U.S. Census Bureau. This effect is felt especially in healthcare, where communication and language comprehension can directly affect patient safety and satisfaction—not to mention the associated risks and costs involved. In fact, research indicates that limited English proficient (LEP) patients are less health-literate, more at risk for drug complications, and more likely to be misunderstood by their physicians. The Agency for Healthcare Research and Quality (AHRQ) suggests that nearly 9% of the U.S. population is at risk for an adverse event because of language barriers.

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How Can a Professional Business Interpreter Make Your Job Easier?

Posted by Greg Holt on April 14, 2016

The skills of a professional business interpreter go far beyond relaying the meaning of words. Regardless of the field you’re in, an experienced interpreter enables you to bridge language and cultural gaps when communicating with people who do not share your mother tongue. That’s critical to doing your job and can make it a lot easier.

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Partnering with Professional Translation Services Expands Global Growth

Posted by Alex Macnab on March 21, 2016

In today’s global economy, communicating successfully in different languages and unique cultures is challenging. To maintain visibility worldwide and to connect effectively in any language, every aspect of your company must maintain consistency across cultures through messaging, as well as look and feel. In-language documentation and digital content localization allows customers from around the world to easily do business with you, creating trust and loyalty while reducing questions and concerns.

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3 Reasons to Keep a Language Interpreter in Your Pocket When Traveling

Posted by Suzanne Franks on March 10, 2016

Traveling to another country can be fun, exciting, and a relaxing experience. You prepare for your trip by planning ahead and making sure you have all the necessary items you'll need, including passports and comfortable shoes. You learn about your destination so can fully enjoy the trip and see all the sights. And, you learn a few key words and phrases in the native language to order food, find the restrooms, and get directions. 

You always wonder if you have forgotten anything. But have you thought about taking an interpreter with you? It's easy to put one in your pocket.

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Video Interpreting: A Success Story

Posted by Suzy duMont-Perez on March 3, 2016

Providing language access solutions is both a professional service and a global mission for LanguageLine Solutions®. Providing affordable language services to limited English proficient (LEP) populations and individuals who are Deaf or Hard-of-Hearing is both satisfying and fulfilling. 

Our mission, to enable communication and empower relationships, is apparent as we serve hospital patients who are receiving vital medical care that can improve, prolong, and even save their lives. We have the privilege of being a critical resource during those dramatic situations, helping facilitate communication between doctors, patients, and their families.

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Ready for the Future of Interpreting Services?

Posted by Julie Carson on February 26, 2016

We can always depend on one thing to stay the same, change. In the last few years we have seen technology change the way we live and conduct business. It’s opened the door to an amazing array of applications and platforms that help us integrate business processes to be more productive and efficient like never before. We can share documents with multiple users  working on them, all at the same time, from anywhere around the world. Information about anything and everything is just a click away. We can talk with anyone, at anytime, face-to-face, with only a touch of a button. 

More than 34 years ago, LanguageLine Solutions® introduced telephone interpreting to the world, pioneering the on-demand language access industry. It was revolutionary to pick up a phone, call LanguageLine, then be connected to an interpreter in seconds in the language of your choice. Language access has changed very little since then. Until now...

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Poor Interpretation Can Be Life Threatening

Posted by Suzy duMont-Perez on February 4, 2016

Imagine how you would feel if you were traveling in a foreign country where you didn’t speak the language well if at all. Now, imagine you’ve suddenly been seriously injured or fallen ill?

How would you feel if you couldn’t explain your symptoms to your Doctor or paramedics?

That’s a serious issue that faces Limited English Proficient (LEP) individuals in the United States if their local hospital hasn’t placed a priority on ensuring access to qualified interpreters.

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An Interpreter View: Barriers to Effective Communication

Posted by Stella Phelps, Spanish Senior Language Specialist on December 3, 2015

 

Our interpreters are our biggest asset. As part of our commitment to excellence, LanguageLine offers our interpreters training, plus guidance and information to improve their skills so they can facilitate the highest quality interpretation sessions possible. One of the communication avenues is our Interpreter Newsletter. Recently appearing in the latest edition, this entry light-heartedly reminds us how to respond to the differences and similarities in speech.

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Think Locally... Speaking the Right Language

Posted by Greg Holt on November 20, 2015

U.S. Census data released this month provides detailed information about the more than 350 languages spoken at home across the United States by over 60 million people. The national tally demonstrates how immigration from around the globe continues to change the American cultural landscape. The local data identified by “Core-Based Statistical Areas (CBSAs),” provides counts of different language groups on a local level. For organizations with local service areas, this level of detail is a great way to identify potential service gaps and the need for language support.  

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Why Do 12 of the Top Hospitals in the U.S. Trust Us?

Posted by Suzy duMont-Perez on October 26, 2015

When you need to pick up milk on the way home, it doesn’t really matter which store you stop at. Sure, there may be some minor differences in price, and you’re going to consider which store is closest to the route you’re taking so you can get in and out quickly. But, in the end, it’s not an overly complicated decision and the end result will likely be the same.

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