One of the things we’re most proud of at LanguageLine Solutions is how our expert language professionals can help the heroes of the healthcare industry perform miracles every day. When one of our interpreters is able to talk an injured patient through an EMT’s treatment protocol, assisting them in getting the help they need, it becomes a highlight of that interpreter’s day. But more importantly, it enhances the communication between the treatment team and the patient and empowers that relationship so that the most positive outcome can be achieved.
That’s one of the areas where we know, without a doubt, what we’re doing is making a difference.
It’s important to remember that it’s not just the Limited English Proficient (LEP) patients who are affected when an interpreting session is required in a medical setting. The doctors, nurses, and other medical professionals at each of our partner hospitals and medical practices are deeply involved as well, and language access has a profound effect on their day-to-day lives too.