We have heard from numerous clients recently that are having difficulty staffing their Spanish call centers. They know it’s imperative that they provide support to limited-English speakers when calls come into their main business line. Yet they find themselves unable to deliver needed Spanish-language support in today’s environment.
We would like to share with you a simple-yet-customized language-support solution that has proven effective for several clients. We hope it might be useful for you, too. We refer to it as Direct Response. It delivers a state-of-the-art, in-language call-flow experience that can be seamlessly integrated into your existing customer-support model in more than 40 languages.Read More