Case Study: Top Multicultural City Calls LanguageLine In An Emergency

Experiencing an emergency is frightening – even more so if you speak a language other than English. This is often the case in Toronto, which is among the most international cities in the world.

Known across the globe as a multicultural city, there are more than 200 languages spoken by its residents, to say nothing of its visitors.

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CASE STUDY: As Diversity Grows, Minnesota 911 Uses On-Demand Interpreting

911 interpretation services

When you’re in an emergency and you need help, sometimes it’s hard to even dial the phone, let alone find the right words to say to a 911 dispatcher. So imagine if English wasn’t your first language. In an emergency, you’d still need to make yourself understood so that you could get the right help in the right place.

The State of Minnesota uses LanguageLine Solutions to provide 911 interpretation services over the phone.

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