interpreter telehealth zoom call

Telehealth appointments are more prevalent than ever, and become even more so as we go through another wave of COVID-19.

Many telehealth appointments are conducted via Zoom. 

We are often asked: Can I add an interpreter to a telehealth Zoom call? The answer is “yes.”

In fact, we’ve created a guide that provides a simple, step-by-step process. We invite you to download, “Zoom: How to Add an On-Call Interpreter to Your Zoom Meeting.”

READ MORE: How to Add an Interpreter to a Zoom Call

You do not need an appointment to have an interpreter join your meeting. Our medically trained interpreters are available on demand and are here to serve you when you need them most.

This is not voice-to-transcription. We have a team of more than 13,000 live, professional interpreters who can assist in more than 240 languages. These interpreters are available via video and audio-only

READ MORE: Adding an Interpreter to Your Zoom Meeting? Four Ways to Improve the Call

Please note that you do need a LanguageLine account to use this service. We work with most major hospital systems and clinical networks across the country, so please check with your administrator to see if you already have a LanguageLine account. If you do not, it is easy to set one up.

Need a LanguageLine Account?

Are you new to LanguageLine? Setting up an account is easy. To get started, please call 1-800-752-6096 or email CustomerCare@languageline.com.

Hours of Operation

Please note that video interpreters are available from 6 a.m.-5 p.m. Monday through Friday. Audio-only interpreters are available 24 hours a day, seven days a week.

On a Platform Other Than Zoom?

Are you on a virtual platform other than Zoom? We support all of the top platforms. Please contact your account executive for instructions. Alternatively please call 1-800-752-6096 or email CustomerCare@languageline.com.

LanguageLine Can Help

LanguageLine is able to connect educators to our team of more than 13,000 professional, on-demand interpreters via audio or video in 30 seconds or less.  We do this in more than 240 languages. LanguageLine can also translate and localize your written content.  We provide these services 24 hours a day, seven days a week, 365 days a year.

It all starts with a conversation. Please contact us via our website or by calling 800-752-6096.

DOWNLOADZoom – How to Add An On-Call Interpreter to Your Virtual Meeting