Earlier this year, the government announced $7.5 million in funding to Kids Help Phone, which provides children with mental health support and counseling services during the pandemic crisis.
Kids Help Phone offers 24/7 e-mental health support to all young people across Canada. All of the services are free and confidential.
With support from Immigration, Refugees, and Citizenship Canada (IRCC), Kids Help Phone is piloting phone counseling services in Arabic. Sessions are delivered by professional therapists with the assistance of Arabic-speaking interpreters.
In addition to interpretation, LanguageLine also translated information sheets and social images. We also did the Arabic captioning for this video.
The service is available to all Arabic-speaking youth in Canada, regardless of legal status. According to Statistics Canada, over 25,000 Syrian refugees came to the country between 2015 and 2016. They expect that the annual number of arrivals has held steady ever since. A high number of those refugees were young when compared to other countries. More than half were unfamiliar with English or French.
Through this service, Kids Help Phone is empowering Arabic-speaking youth in Canada to reach out for support. They are offered a safe, trusted, non-judgmental space to talk and receive e-mental health support from a professional in a language they’re comfortable speaking.
LanguageLine Can Help
LanguageLine imagines a world without language or cultural barriers. We created the language access industry in 1982 and handled more than 40 million interactions last year.
We are able to get you connected to our team of 11,000 professional, on-demand interpreters via audio or video in 30 seconds or less. We can also translate and localize your written content. We do this in more than 240 languages, and we do it 24 hours a day, seven days a week, 365 days a year.
It all starts with a conversation. Please contact us via our website or by calling 800-752-6096. We would like to learn more about the language or cultural challenge you may be facing.
