CASE STUDY: Cancer Center Implements Video Interpreting for On-Demand Language Access

New eBook: CMS Call Center Monitoring Study - 2020 Edition

New Year, New Look for LanguageLine Solutions

CASE STUDY: Non-Profit Turns to Video Interpreting to Expand Services

CASE STUDY: Vancouver Airport Uses Video Interpreting to Assist Deaf and Hard of Hearing

WATCH: One of America's Largest Utilities Places Video Interpreting in Walk-In Centers

How to Evaluate the Quality of Your Interpreting Service

NEW EBOOK: Five Criteria You Need To Know When Evaluating Interpreting Agencies

INFOGRAPHIC: America Is Entering an Era of Unprecedented Diversity

Why Interpreter Recruiting Matters When Comparing Language Services Providers

WEBINAR: Do Healthcare Providers Fully Understand Their Responsibilities to the Deaf and Hard of Hearing?

What's the Difference Between Localization, Globalization, and Internationalization?

How to Evaluate the Reliability of a Language Services Provider

Why Being Bilingual Does Not Necessarily Make You an Interpreter

INFOGRAPHIC: A Checklist to Help You Evaluate Language Services Providers

Do You Fully Understand Your Agency's ADA Responsibilities to the Deaf and Hard of Hearing?

What Languages Will Your Customers Speak in 10 Years?

The Six Medical Documents That Absolutely, Positively Must Be Translated

Immigration: Millions to Feel ‘Chilling Effect’ of Public Charge Rule

Five Business Languages You'll Need to Connect with Customers in 2020

By 2050, U.S. Could Have More Spanish Speakers Than Any Country

NEW eBOOK: Telehealth and the Vital Role of Language Access

Young, Digital & Spanish-Speaking: Three Essential Things to Know About the U.S. Hispanic Market

One Week Left to Comment on Proposed Roll Back of Minority Healthcare Protections

Three Areas Where Pharmacies Can Overcome Language Barriers

CASE STUDY: Southern Hospital Uses Phone Interpreting to Assist Limited English Patients (Video)

Multiculturals Are Significantly Younger Than General Population, Study Finds

INFOGRAPHIC: Here’s How America Will Look in 25 Years

Does Your Emergency Action Plan Include the Deaf and Hard of Hearing?

CASE STUDY: Atlantic City Police Overcome Cultural Barriers by Speaking Residents’ Languages

During Emergency Response, Interpretation and Translation Should be Priorities

Like America, Most of Canada's Future Growth Will Come from Immigration

The Five Most Important Things to Know About Multicultural Consumers

LINER NOTES: How Climate Change Could Alter America’s Language Mix

Eliminating Federal Language Laws Could Jeopardize Minority Health

Explaining the Difference Between Language Translation and Interpretation

Better Communication Leads to Improved Profits for Healthcare Providers, Study Finds

One in Four U.S. Companies Reports Losing Business Due to Language

STUDY: Fewer College Students Taking Language Classes, Even as U.S. Grows More Culturally Complex

CASE STUDY: How The Mount Sinai Hospital Is Using Mobile Interpreting to Enhance Language Access and Improve Patient Care

CASE STUDY: Community Health Centers Use Language Access to Care for Diverse Population

LINER NOTES: What Is the Most Common Language in Your State (Besides English or Spanish)?

How Top Hospitals Get Leadership Buy-In for On-Demand Video Interpreting

Immigration Facts: Nearly 90 Percent of U.S. Population Growth Will Come From Immigrants

Report: Census Could Lead to Worst Latinx Undercount in 30 Years

Do's (and Don’ts) for Using Video Interpreting in Children’s Hospitals

LINER NOTES: What Will America Look Like in 2040?

Surprise! Implementing Video Interpreting in Children’s Hospitals Yields Unexpected Results

CASE STUDY: New York’s Largest Healthcare Provider Deploys On-Demand Video Interpreting in Ambulances

NEW eBOOK: Video Interpreting for Children's Hospitals

Artificial Intelligence: As the Complexity of the Task Increases, So Does the Need for Human Interaction

America’s Foreign-Born Have Faltering Financial Health. Here’s What Banks and Lenders Can Do to Change That

Language Barriers and Health Disparities – An Interview with LanguageLine CEO Scott W. Klein

LINER NOTES: Judge Requires Spanish-Language Ballots in 2020

CASE STUDY: How Regional Hospitals in the South Are Using Video Remote Interpreting to Communicate with Multicultural Patients

LINER NOTES: Love to Read? Unfortunately Some of the World’s Greatest Books Aren’t Available in North America

INFOGRAPHIC: How Banks, Lenders, and Other Financial Institutions Can Reach Multicultural Consumers

Ten Startling Facts About Minority Health Disparities

LINER NOTES: America’s Majority Minority Future

New E-Book: Why Language Is an Essential Element of the ‘Bank of the Future’

Changing Language Service Providers? How to Pick the Right Alternative

LINER NOTES: Should Computer Coding Replace Foreign Language in Schools?

How to Avoid Seven Common Localization Mistakes

LINER NOTES: The Hispanic Vote Will Be Critical in 2020. So Why Are Candidates Fumbling Spanish Translation?

Starting a Localization Project? 15 Questions to Answer Before You Begin

LINER NOTES: How Shows Like Game of Thrones and Star Trek Create New Languages

New eBook: Preparing for Localization

Does Your Call Center Need a Language Services Provider?

LISTEN: Video Interpreting for Pediatric Patients – Best Practices When Caring for Children

Three Good Reasons Not to Skimp on Language Services

Report: Canada Sees Its Biggest Influx of Immigrants in More than 100 Years

Which Languages Should Canadian Businesses Target? The Answer May Surprise You.

WEBINAR: Video Interpreting for Pediatric Patients: Best Practices When Caring for Children

Why Price Can Be Misleading When Comparing Language Service Providers

LINER NOTES: Should Students Use Netflix to Learn a Foreign Language?

America’s Failure to Fund Language Education Is Creating a Crisis

Measuring the ROI of Language Services in Health Care

LINER NOTES: This 2-Year-Old Deaf Girl’s Neighborhood is Learning American Sign Language

Best Practices for Healthcare Translations

LINER NOTES: Japan Embraces Video Interpreting for Retail, Banks

Does Your Staff Need Medical Interpreter Certification?

CASE STUDY: How a Diverse New York School District Juggles 23 Languages with an Inspiring Access Program

Beyond Contact Centers: How to Make Face-to-Face Interactions Your Customer-Service Gold Standard

CASE STUDY: New York Police Department Using Video Interpreting in the Field to Improve Community Relations

LINER NOTES: How Ariana Grande Made the Case for Professional Translation

Can Your Organization Benefit from Video Remote Interpreting? Ask Yourself These Questions

LINER NOTES: Four Steps to Improve Depression Care for Multicultural Communities

Three Steps to Successfully Implementing Video Remote Interpretation

Correcting Three Misconceptions About The 2019 CMS Call Center Monitoring Study

LINER NOTES: Harvard Report Says Language, Cultural Competency Are Keys to Competitive Healthcare Market

The Financial Impact of the CMS Study is Huge. Is Your Call Center Ready?

Four Contact Center Customizations that Delight Customers While Reducing Costs

How Customers Can 'Skip the Line' in Reaching Over the Phone Interpreters

LINER NOTES: Why Interpreters ‘Make Really Lousy Spies’

Evaluating Video Remote Interpreting Providers: 5 Factors To Consider

LINER NOTES: More Than Half of U.S. Teachers Concerned About Language Barriers with Parents

Three Surprising Diversity Statistics That Could Help Shape 2019

Two-Way Radio Wrinkle Gives Police Instant Access to Interpreter Services

LISTEN: How Customization Can Fix Your Phone Maze and Provide a Consistent Patient Experience

CASE STUDY: Washington Police Department Uses Video Interpreter App to Communicate with Deaf Community

How Bilingual Call Centers Can Handle Overflows – and Delight Multicultural Customers in the Process

Asian-American Consumers: What the Financial Services Industry Needs to Know

Why Hire a Language Services Provider When You Can Use Freelancer Interpreters?

How Healthcare Providers Can Fix Their Hang-Up Problem

WEBINAR: How Customized Call Flows Are Fixing the Phone Maze for Limited-English Patients and Members

Two Ways Banks Can Better Communicate with Multicultural Customers (According to Our Interpreters)

REPORT: Limited-English Voters Could Have Massive Impact on Congress in Today’s Election

How Banks Can Reach Hispanic Consumers

CASE STUDY: How Language Access Is Improving Safety in Kentucky's Most Diverse City

CASE STUDY: How Video Interpreting Is Being Used to Improve Community Policing

The Great Unbanked: How Language Access Can Help Financial Institutions Reach an Under-Served Market

NEW eBOOK: Multicultural Consumers & the Bank of the Future

Establishing Equality: Why We Provide Language Access Solutions

CASE STUDY: How Video Interpreting Is Encouraging Limited-English Speakers To Turn Out On Election Day

Eight Steps Medicare Plans Can Take to Enroll More Limited-English Speakers

'It Was Like a Miracle': A Video-Interpreting Success Story

Open Enrollment is Coming. Here Are Six Things Insurers Can Do to Improve Communication with Non-English Speakers

Language Training for Medical Staff Can Keep Health Care from Getting Lost in Translation

Customers Languages in 2030: Understanding the Importance of Language In The Business World

UPCOMING WEBINAR: How Mount Sinai Put a Cutting Edge Language-Access Program into Action

Case Study: Using Video Remote Interpreting in a Houston Evacuation Exercise

Webinar: How Healthcare Organizations Can Ensure the Quality of Interpreters and Bilingual Staff

CASE STUDY: Rural Colorado Medical Center Uses Grant Funds to Purchase Interpreter on Wheels

What’s the Role of SEO in Website Translation?

Infographic: How Can Personal Interpreter Services Help You?

How Community Health Centers Can Get Quick Access to a Language Interpreter

Three Reasons Insurance Companies Need a Single, Comprehensive Interpreting Agency

Infographic: Why Financial Services Are Banking on Multicultural Consumers

Does Your Interpreter Training Program Have These Essentials?

What Is Localization, And When Do You Need It?

Why More Retailers Are Using Video Remote Interpreting to Reach Multicultural Consumers

Millions of Dollars Are On the Line. Is Your Organization Doing All It Can to Secure Five Stars?

How Independent Insurance Agents Can Use Language Services to Expand

What 2017 Taught Insurance Companies About the Need for Language Services

Interpreter and Translator are America's Top Emerging Careers

Is Your Organization Ready for New Language-Access Laws Coming in 2018?

Multicultural ‘Super’ Consumers Are Buying: Are You Selling?

How to Determine Your Needs for Medical Document Translation

VIDEO: Earliest Adopter of Video Remote Interpreting Reports Significant Improvements

How the Travel Industry Can Use Language to Gain Loyal International Customers

Why Onsite Interpreters Charge a Two-Hour Minimum

When to Work with an Onsite Interpreter

Five Takeaways from California's Groundbreaking Language-Access Law

Three Technologies That Are Improving Interpreter-Connect Times

Free Webinar: Onsite & Video Remote Interpreting - How to Choose the Appropriate Modality

Switching Language Service Providers? 5 Steps for a Smooth Transition

ACA Open Enrollment Starts Nov. 1, But Has the Nation’s Multicultural Population Heard the News?

Study: Patients and Physicians Don't Speak the Same Language

Report: More Than 40 Percent of California Residents Speak a Language Other Than English at Home

How Marketers Are Using Language to Attract Multicultural Consumers

Hospital Uses Video Remote Interpreting for Patient Miles from Home

How Quality and Security Are Ensured With Remote Interpreters

What is the Meaning of 'Mi Gente'? The Story Behind Beyoncé's Remix

Why Language Services Are Critical to the Future of Retail

Latina Buying Power Is On The Rise

Case Study: Doctor, Patient Break Down Communication Barrier with the Help of Dual-Handset Phone

By 2055, Asian-Americans Will Be The Nation's Largest Immigrant Group. Is Your Business Ready?

Vital Signs: ASL Interpreters Are A Connection to the Deaf Community That Should Not Be Compromised

‘Lifeguard in the Yellow Shirt’ Should Be a Red Flag for Local Governments When It Comes to Sign-Language Interpreting

Census Report: More Than 20 Percent of U.S. Residents Speak a Language Other Than English at Home

Report Shows Diverse Language Preferences Among Insurance Consumers

16 Stats That Show The Language Access Needs of Medicare Beneficiaries

Hispanic Student Enrollment in U.S. Doubled Over Last 20 Years

What Does Meaningful Access Really Mean?­­

Case Study: Texas Town Sets Language-Access Example

What Code of Conduct Do Language Interpreters and Translators Follow?

Addressing Five Common Concerns Hospitals Have About Video Remote Interpreting

Best Practices to Ensure Compliance When Using Video Remote Interpreting

The Six Medical Documents You Must Translate to Remain Compliant

Case Study: How a Veteran School Nurse Used Language Solutions to Address Shifting Student Needs

What 'Despacito' Means for Language Translation

Tips for Working With an Onsite Interpreter

How to Ensure You Are Getting the Highest-Quality Interpreters for Your Business Meetings

Case Study: Providing Language Access to a Swelling Immigrant Population

Why Healthcare Employees Need a Mobile Interpreter App

5 Ways to Reduce Hospital Readmission Rates Among Minorities

Measuring the ROI of Language Services In Business

Ensuring Effective Communication For Deaf or Hard of Hearing Patients

The Tool You Need to Bridge the Gap to Multicultural Customers Is Already in Your Employees' Pockets

INFOGRAPHIC: How Language Access Improves Patient Care

Infographic: How Language Access Helps Government Agencies Build Public Trust

Language Translation Terminology You Need To Know Before Starting A Global Project

How to Plan for a Smooth Website Translation and Localization Project

The Best Languages For Businesses in the Global Market

Three Metrics to Determine the ROI of Language Access for Government

Ways Government Agencies Can Maximize Language Services Investments

Global Love Day: 14 Unique Ways Love is Celebrated Around the World

How Does an Interpreter Cope with Difficult Calls? (Video)

How to Improve Minority Health Through the Removal of Language Barriers

'I Am There' - An Interpreter's Story (Video)

How U.S. Businesses Are Reaching 25 Million Customers They Used to Ignore

Making the Case for Qualified Medical Interpreters

Will the Status of the ACA Impact Language Services in Healthcare?

Know What You’re Getting: Comparing Translation Services

3 Tech Evolutions Changing Language Interpretation Services

3 Life-Changing Language Interpretation Calls from the Past Year

Part II: 4 More Population Trends Shaping Language Services

4 Population Trends Shaping Language Services in 2017

Are You Maximizing Your Investment in Language Services?

Please Check In Animals & Alcoholics: 9 Signs Lost in Translation

How to Spot High-Quality Language Interpreters

5 Elements of an Effective Language Access Plan

Should You Use Phone, Onsite, or Video Remote Interpreting?

Who Should Lead the Implementation of Your Language Access Plan?

Choosing a Language Services Provider? Consider These 4 Factors

We Are Thankful in All Languages

LanguageLine’s Newest “Language” — Plain English

Language Access Decisions for Your Organization

Language Speaks Many Flavors: The Value of Professional Interpreting

How Fast Can a Translator Translate?

A Mile in Their Shoes

Disruptive Innovation: Change is Scary

Effective Language Access: The Challenge for Educators

Need Help Complying with ACA’s Final Rule?

Technology's Impact on Interpretation Services

Understanding Cultural and Traditional Practices Improves Patient Care

OnSite Interpreters Handle Difficult Health Care Situations

Medical Translation: Is Translation of Vital Documents Enough?

5 Reasons Health Care Providers Need Medical Interpreters

How Can a Professional Business Interpreter Make Your Job Easier?

Partnering with Professional Translation Services Expands Global Growth

3 Reasons to Keep a Language Interpreter in Your Pocket When Traveling

Video Interpreting: A Success Story

Ready for the Future of Interpreting Services?

Why Translation Services are Necessary for your Business (Its the law)

Translation Services: It’s the Law, and It’s a Good Thing!

Poor Interpretation Can Be Life Threatening

Partnering to Ensure Success: CMS Call Center Study

Beyond Compliance: The Real Need for a Language Access Provider

An Interpreter View: Barriers to Effective Communication

Our Most Sincere Thanks.

Think Locally... Speaking the Right Language

"The Top 10 Languages"- From the U.S. Census

Comprehensive Language Data from the U.S. Census Bureau

Why Do 12 of the Top Hospitals in the U.S. Trust Us?

How Video Remote Interpreting Improves Patient Satisfaction Scores

Video Remote Interpreting – Hospital Perspective from Seton Healthcare

Interview with a Video Interpreter

Localization Links Global Business to Local Culture

The 6 Medical Documents You Must Translate to Remain Compliant

Is Your Business Ignoring 25 Million People in the U.S.?

Video Interpreter Tool for LEP Customers

Effective Language Access: A Back-to-School Nightmare for Educators?

Can You Take a Spanish Interpreter With You Everywhere You Go?

Being Bilingual Doesn’t Make You a Professional Interpreter

When Personal Preference Affects Language Translation

Bridging Language Barriers in Healthcare Through Education

Can Google Translate Kill the Language Access Industry?

Top Lessons Learned from Interpreters

The Story of a Nurse, Amy, and How She Works With A Video Interpreter

Ensuring the Competency of Your Bilingual Staff

Use a Professional Interpreter Instead of Bilingual Family or Staff

The Personal Interpreter - Don’t Leave Home Without One

Interpreter or Translator: Challenging the Traditional Definition

Are Retailers Missing Opportunities With Multicultural Customers?

Exceptional Localization and Translation Strategy

What to Do if a 911 Caller Doesn't Speak English - Part Two

Bridging the Gap for 911 Call Centers Using Phone Interpreting

Life as a Medical Interpreter Working with LEP Patients

U.S. Banks Can Boost Revenue by Helping Immigrants

Pharmacy Regulation for Language Access Service

“The Future Skill Sets of Interpreters” at CHIA Conference

Cardiovascular Care Education for Hispanic Patients

Optimize Your Success in the 2015 CMS Secret Shopper Campaign