UPCOMING WEBINAR: How Mount Sinai Put a Cutting Edge Language-Access Program into Action
Posted by The LanguageLine Solutions Team on July 17, 2018
Healthcare systems that serve diverse communities are tasked with the same three goals when implementing language-access programs:
Maximize staff efficiency
One of America’s most respected healthcare networks has accomplished these three goals by implementing a forward-looking, comprehensive language-access program that serves patients who speak more than 150 languages.
Guest speakers will be Erica Rubenstein, vice president of The Mount Sinai’s Service Excellence and Patient Experience, and Silvina de la Iglesia, CMI, who is associate director of the system’s Language Assistance Program.