Healthcare systems that serve diverse communities are tasked with the same three goals when implementing language-access programs:
- Improve outcomes
- Maximize staff efficiency
- Control costs
One of America’s most respected healthcare networks has accomplished these three goals by implementing a forward-looking, comprehensive language-access program that serves patients who speak more than 150 languages.
In our next webinar, staff members who pioneered this program at The Mount Sinai Health System in New York will explain exactly how they did it.Read More