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5 Elements of an Effective Language Access Plan

Posted by Jorge Ungo on January 4, 2017

At one time, having a language access plan was considered progressive and proactive. Now, it is increasingly becoming a standard for quality care and service.

For instance, health care entities that receive federal funding from the U.S. Department of Health and Human Services, HHS-administered programs, and Health Insurance Marketplaces are now required to comply with new federal language access requirements outlined in Section 1557 of the Affordable Care Act.

Having a written language access plan brings clarity to these requirements. It articulates unambiguously which members of your staff are responsible for meeting them. A written plan also shows auditors that your organization takes language access seriously so you can continue to maximize your federal funding.

A language access plan should address these five elements.

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Who Should Lead the Implementation of Your Language Access Plan?

Posted by Jorge Ungo on December 16, 2016

 

Some organizations are just beginning to acknowledge the need for language access services in response to legislation like the Affordable Care Act’s Section 1557, and they don’t know where to start.

Providing meaningful language access to limited English proficiency populations and individuals who are deaf or hard of hearing is not only the right thing to do - it’s required by law.

Someone needs to take ownership of and implement your organization’s language access plan. If you aren’t sure who that "someone" should be, here are a few questions to help you decide.

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