<img src="//bat.bing.com/action/0?ti=5257384&amp;Ver=2" height="0" width="0" style="display:none; visibility: hidden;"> LanguageLine Blog | InSight for the Smartphone

Blog

CASE STUDY: How The Mount Sinai Hospital Implemented Mobile Interpretation

Posted by The LanguageLine Solutions Team on December 7, 2017

The Mount Sinai Hospital in New York is one of America’s largest and most respected medical facilities, acclaimed internationally for excellence in clinical care. In the 2017-2018 “Best Hospitals” issue of U.S. News and World Report, Mount Sinai was nationally ranked in 10 specialties, and its pediatric center was listed among the country’s best children’s hospitals in six out of 10 areas of care.

Read More

VIDEO: Earliest Adopter of Video Remote Interpreting Reports Significant Improvements

Posted by The LanguageLine Solutions Team on November 27, 2017

We all know that doctors sometimes have difficulty conveying medical terminology to patients. Imagine how insurmountable that challenge must feel when doctor and patient literally speak different languages.

This challenge is particularly acute in California’s Monterey County, an agricultural region known as “the Salad Bowl of the World” where nearly half of the 433,000 residents live in households in which a language other than English is spoken at home.  Of the county’s estimated 177,000 Spanish speakers, 56% are considered limited English proficient (LEP), meaning they speak English less than “very well.” Nationwide, only two regions – Miami-Dade (63.7 percent) and the Bronx (46.5 percent) – have a larger percentage of Spanish speakers than Monterey County (45.8 percent).

The area’s linguistic makeup presents an unusually large challenge for Community Hospital of the Monterey Peninsula (CHOMP), which is tasked with providing LEPs – as well as deaf and hard-of-hearing patients - meaningful access to their services.

WATCH THE VIDEO: InSight Breaks Language Barrier for Central Coast Patients

Read More

How the Travel Industry Can Use Language to Gain Loyal International Customers

Posted by The LanguageLine Solutions Team on November 22, 2017

International visitors to the United States spent nearly $150 billion in the first half of the year, setting 2017 on a record pace.

Optimistic as these numbers are, it may also be true that American hospitality businesses are leaving money on the table by failing to provide travelers with an end-to-end travel experience in their own language, despite the technology existing to do so. In fact, American businesses could sustain the interest of these travelers and maintain their loyalty by providing an enhanced in-language experience.

Read More

Subscribe to our blog