Time was, if you were creating a fantasy or sci-fi world in film or TV, you could simply make up some lines using sounds that English speakers didn’t hear much and get away with few people noticing or caring.Read More
Communication in a medical setting can be a challenge when both patient and provider speak the same language – but it's even tougher when they don’t.Read More
We wrote earlier this week about how America’s failure to fund language education is creating a national security crisis. Reports suggest that fewer school-age kids in English-speaking countries are picking up a second or foreign language. This is an alarming trend as it makes students less competitive, in addition to leaving them with a smaller arsenal of the skills needed to thrive in an increasingly globalized and multicultural world.Read More
Two-year-old Samantha Savitz is deaf, but she loves to talk to anyone who knows sign language. Her desire for engagement has been painfully obvious to everyone in the neighborhood. Whenever they see her on a walk or in her yard — and Sam tries to be neighborly — they find themselves at frustrating loss for words.
On their own, Sam's neighbors got together, hired an instructor, and are now fully immersed in an American Sign Language class.Read More
We have been talking a lot lately about the massive potential for adding video interpretation to branch offices and brick-and-mortar retail locations. (In fact, we wrote an ebook on how banks can best use video interpreting.) It seems that Japan is taking heed of the many benefits video remote interpreting (VRI) can deliver.
In light of an increasing number of foreign customers, Japanese supermarket giant Aeon Co. has launched a real-time video interpreting service. Shop clerks at about 550 Aeon stores now carry smartphones or tablet devices that can access interpreters through video chat software similar to Facetime or Skype.
Meanwhile, Japan’s MUFG Bank has started an over-the-counter service for hearing-impaired customers that involves sign language-fluent interpreters on tablet devices. The assistance is the first of its kind at a Japanese bank. The service is available at most outlets, and it acts as an intermediary between a hearing-impaired customers and bank staff at the counter.Read More
Middletown City School District (New York) places great value on diversity. Appreciating the eclectic nature of its student body is an active area of focus that sets the district apart nationally. As you’ll read in our new case study, Middletown goes far beyond minimum compliance requirements in an effort to level the academic playing field for English language learners (ELLs).Read More
Of the nearly 1.5 million people living in Suffolk County, New York, nearly 13 percent speak Spanish.
So what do you do if you’re the police chief in a community like this one? If you’re Suffolk Police Chief of Department Stuart Cameron, you learn Spanish.Read More
A Virginia-based health center's quality improvement project was able to significantly improve depression care for a vulnerable multicultural population, research shows.
Annual societal costs associated with depression are estimated at $210 billion, and depression is the top cause of disability globally. For minority, immigrant, or refugee patients, cultural factors often impede depression treatment.
"Improving depression screening should lead to measurable outcomes for those who screen positive, including referral to mental health specialists, prescription of appropriate medications, and perhaps most importantly, scheduling of follow-up appointments to monitor signs and symptoms of depression," said Ann Schaeffer of the Harrisonburg Community Health Center.
"There are multiple barriers. These include clinics not prepared with screening tools in multiple languages; providers not culturally aware of the stigma attached to depression; lack of provider confidence in client engagement; and few referral options for multicultural populations."Read More