February 4, 2022
CMS Call Center Monitoring Study: Learn How to Secure a Five-Star Rating
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August 13, 2021
Case Study: How The Mount Sinai Hospital Innovated to Communicate with Vulnerable Patients
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December 21, 2020
WEBINAR: How to Reduce Disparities in Telehealth Access
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November 6, 2020
COVID-19: How Does Telehealth Reimbursement Work Under Medicare?
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June 22, 2020
Language-Access Protections Still in Place Despite Rollback on Notices
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February 24, 2020
WEBINAR: Patient-Centered Communication 101: Tips to Become Compliant
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January 29, 2020
How Are CMS Call Center Quality Ratings Calculated for Medicare Plans?
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April 30, 2019
Ten Startling Facts About Minority Health Disparities
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January 21, 2019
The Financial Impact of the CMS Study is Huge. Is Your Call Center Ready?
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February 13, 2018
How Your Business Can Secure Five Stars with CMS Call Center Ratings
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